If you do not see your question answered below feel free to contact us
What if I need an extra pick-up between regular collections or I have an extra-large amount of home-generated garbage for pick-up?
Please call our office, additional garbage collected will result in additional charges.
What if my collection day falls on holiday?
Then your collection will be one day behind (unless you are in Winona County, in which case you will be picked up the Saturday following your normal collection day).
If I want to sign up for automatic withdrawal from my bank account or my credit card, how do I do that?
Please fill out one of these forms and email to firstname.lastname@example.org or fax to 608-782-5322. You can also elect to receive your billing statement via email on any of these forms.
What can I do with my old cans?
Drop them off at our location on Larson Street.
Can I purchase additional carts in addition to the ones the city already delivered?
Yes, you will have to either contact Onalaska (608) 781-9500 or La Crosse (608) 789-7508 to obtain those. If you are in the Town of Campbell or Town of Medary, please contact Harter’s directly (608) 782-2082.
What can I do if I have excessive recycling?
You can drop if off at our location on Larson Street or purchase another recycling can from the city of your residence.
What items can NOT go in a dumpster or tote?
Unacceptable items for ALL containers
- Fluorescent Light Bulbs
Additional unacceptable items for Commercial/Residential containers
- Large Items
- Miscellaneous Large Items
- Construction Material
- Vehicle Parts